Shipping & Returns
Your shipping costs will be calculated in your shopping cart at the time of check out and before you confirm your order. All orders will ship from Maple Valley, Washington within 48 business hours from the time your order is confirmed. The default shipping option is USPS parcel post, which will take 7-10 business days to arrive, after being shipped. This is no guarantee for a date specific arrival.
If you require a faster shipping option, we also offer 2nd and 3rd day. Please contact our Customer Service department at (206) 395-6042 to determine arrival date and cost. Shipping fees will not be credited based on the consumer’s assumption as to when the order will arrive.
We want to make sure your purchase meets your needs. We will contact you by phone or e-mail to verify your order once it has been placed.
We will accept returns within 30 days of the purchase date, subject to the following conditions:
All returns must be unopened and sealed inside the original package. We will refund your credit card once we receive and inspect the product. A restocking fee may apply to offset shipping and/or processing fees.
Due to copyright law, we cannot accept returns on any opened product that contains software. At our discretion, we may accept returns on open hardware. In those cases, we may assess a restocking fee of 10-30% as we only sell new, unused hardware. If you return an open item, we will need to inspect and test the product. We will then issue a credit, less any restocking fees, that you may use towards any future order. You may use this credit at any time, as credits do not expire.
Special order items may not be returned.
You are responsible for return shipping costs and we suggest you insure your shipment against loss. If you received free shipping on your order, we may deduct the actual shipping charge from your refund.
Note: you must contact us before returning any product to obtain an RMA number. Without this number, any returns will be refused
For each visitor to our web page, our web server automatically recognizes no information regarding the domain or email addresses. We collect the email address of those who communicate with us via email; aggregate information on what pages consumers access or visit, user specific information on what pages consumers access or visit, and information volunteered by the consumer, such as survey information and/or site registrations The information we collect is used for internal review and is then discarded; used to improve the content of our Web page; used to customize the content and/or layout of our page for the individual consumer and used by us to contact consumers for marketing purposes. If you do not want to receive emails from us in the future, please let us know by sending an email, calling or writing, and telling us that you do not want to receive email from our company.
Conditions of Use
The “Creativekidmusic.com” website (the “Website”) is an interactive on-line service which offers retail services, information services and content provided by Creative Kid Music dot com, and other third parties. Please read these Terms and Conditions very carefully. By using the Website (other than to read these Terms and Conditions for the first time), you are agreeing to accept, without modification, and comply with all of the Terms and Conditions hereof.
- Your Responsibilities as a User of this Website
creativekidmusic.com grants you a limited license to access and make personal use of the Website and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of creativekidmusic.com. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Creative Kid Music dot com You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Creative Kid Music dot com without express written consent. You may not use any meta tags or any other “hidden text” utilizing creativekidmusic’s name or trademarks without the express written consent of creativekidmusic.com. Any unauthorized use terminates the permission or license granted by creativekidmusic.com. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of creativekidmusic.com so long as the link does not portray creativekidmusic.com, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any creativekidmusic.com logo or other proprietary graphic or trademark as part of the link without express written permission.
The right to use creativekidmusic.com is personal to you and is not transferable to any other person or entity. You are responsible for all use of and access to the Website under your name and Internet account (including any creativekidmusic.com account, screen name or password you may establish in using and/or accessing the Website) and for ensuring that all such use and access complies fully with these Terms and Conditions, and any applicable laws. You are responsible for protecting the confidentiality of your password(s), if any.
All or any part of this Website, including, but not limited to, content, hours of availability, and equipment needed for access or use, may be changed or discontinued at any time without notice.
If you are under 18, you may use creativekidmusic.com only with involvement of a parent or guardian. Creative Kid Music dot com reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.
- Risk of Loss, Product Descriptions and Pricing:
All items purchased from creativekidmusic.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon delivery to the carrier.
creativekidmusic.com and its affiliates attempt to be as accurate as possible. However, creativekidmusic.com does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by creativekidmusic.com itself is not as described, your sole remedy is to return it in unused condition.
Except where noted otherwise, the List Price displayed for products on our website represents the full retail price listed on the product itself, suggested by the manufacturer or supplier, or estimated in accordance with standard industry practice; or the estimated retail value for a comparably featured item offered elsewhere. The List Price is a comparative price estimate and may or may not represent the prevailing price in every area on any particular day. For certain items that are offered as a set, the List Price may represent “open-stock” prices, which means the aggregate of the manufacturer’s estimated or suggested retail price for each of the items included in the set.
With respect to items sold by creativekidmusic.com, we cannot confirm the price of an item until you order; however,. Despite our best efforts, a small number of the items in our catalog may be mispriced. If an item’s correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.
- Prohibitions on Use:
You agree to use the Website for lawful purposes only. By way of example and not limitation, you shall not do any of the following:
- post or transmit through the Website any material which violates or infringes in any way upon the rights of others, or which is unlawful, threatening, abusive, defamatory, invasive of privacy or publicity rights, vulgar, obscene, profane or otherwise objectionable, or which encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any law;
- upload files that contain viruses, corrupted files or any other similar software or programs that may damage the operation of another’s computer;
- delete any author attributions, legal notices or proprietary designations or labels in any file that is uploaded;
- falsify the origin or source of software or other material contained in a file that is uploaded.
You agree that the determination of whether any posting, transmission or conduct is of such a nature as described will be at the sole discretion of Creative Kids Music dot com.
- Intellectual Property:
You shall not upload, post or otherwise make available on the Website any material protected by copyright, trademark, patent or other proprietary right without the express permission of the owner of the copyright, trademark, patent or other proprietary right, and the burden of determining that any material is or is not protected by copyright rests with you. You agree to be solely liable for any loss or damage to creativekidmusic.com resulting from any act or submission by you that constitutes a violation or an infringement of copyright, trademark, patent or other proprietary rights.
The Digital Millennium Copyright Act of 1998 (the “DMCA”) provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under U.S. copyright law. If you believe in good faith that materials hosted by creativekidmusic.com your copyright, you (or your agent) may send us a notice requesting that the material be removed, or access to it blocked. If you believe in good faith that a notice of copyright infringement has been wrongly filed against you, the DMCA permits you to send us a counter-notice. Notices and counter-notices must meet statutory requirements imposed by the DMCA. One place to find more information is the U.S. Copyright Office website, currently located at http://www.loc.gov/copyright/.
- Disclaimer of Warranty; Limitation of Liability:
YOU EXPRESSLY AGREE THAT USE OF THE WEBSITE IS AT YOUR SOLE RISK. THE INFORMATION, MATERIALS AND SERVICES PROVIDED THROUGH THE WEBSITE MAY CONTAIN INACCURACIES AND/OR TYPOGRAPHICAL AND OTHER ERRORS. NEITHER CREATIVE KID MUSIC DOT COM NOR ITS RESPECTIVE EMPLOYEES, AGENTS, THIRD PARTY CONTENT PROVIDERS OR LICENSORS WARRANT THAT THE WEBSITE AND/OR SUCH INFORMATION, MATERIALS AND SERVICES WILL BE UNINTERRUPTED OR ERROR FREE; NOR DO THEY MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE WEBSITE, OR AS TO THE ACCURACY, RELIABILITY OR CONTENT OF ANY INFORMATION, MATERIALS OR SERVICE, PROVIDED THROUGH THE WEBSITE.
THE INFORMATION, MATERIALS AND SERVICES PROVIDED ON THE WEBSITE ARE PROVIDED ON AN “AS IS” BASIS AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OTHER THAN THOSE WARRANTIES WHICH ARE IMPLIED BY AND INCAPABLE OF EXCLUSION, RESTRICTION OR MODIFICATION UNDER THE LAWS APPLICABLE TO THIS AGREEMENT.
NEITHER CREATIVE KID MUSIC DOT COM ITS EMPLOYEES, AGENTS, THIRD PARTY CONTENT PROVIDERS NOR LICENSORS WILL BE RESPONSIBLE FOR ANY DAMAGES OR INJURY CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INACCURACIES, UNTIMELINESS, INAUTHENTICITY, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT, DESTRUCTION, UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF THE WEBSITE, AND/OR ANY OF THE MATERIALS OR THE SERVICES PROVIDED THEREIN, REGARDLESS OF WHETHER ANY SUCH CLAIM IS FOR BREACH OF CONTRACT, TORTIOUS BEHAVIOR, NEGLIGENCE, OR UNDER ANY OTHER CAUSE OF ACTION HOWSOEVER ARISING OR OCCASIONED. NEITHER CREATIVE KID MUSIC DOT COM, ITS EMPLOYEES, AGENTS, THIRD PARTY CONTENT PROVIDERS NOR LICENSORS WILL BE RESPONSIBLE FOR FOR THE DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF OTHER USERS OF THE WEBSITE OR THIRD-PARTIES, AND THE RISK OF INJURY FROM ANY OF THE FOREGOING RESTS ENTIRELY WITH A USER.
IN NO EVENT WILL CREATIVE KID MUSIC DOT COM, ITS EMPLOYEES, AGENTS, THIRD PARTY CONTENT PROVIDERS OR LICENSORS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THIS WEB SITE OR WITH THE DELAY OR INABILITY TO USE THIS WEB SITE, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS AND SERVICES OBTAINED THROUGH THIS WEB SITE, OR OTHERWISE ARISING OUT OF THE USE OF THIS WEB SITE, EVEN IF THEY HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
This Website, and/or any part of its contents , including published lessons and forums, may be monitored to determine compliance with this Agreement and any other operating rules established by creativekidmusic.com and to satisfy any law, regulation or authorized government request. creativekidmusic.com shall have the right in its sole discretion to edit, refuse to post or remove any material submitted to or posted on the Website, without notice. Without limiting any of the foregoing, creativekidmusic.com shall have the right, without notice, to remove any material that, in its sole discretion, it finds to be in violation of the provisions hereof or otherwise objectionable.
You agree to defend, indemnify and hold harmless creativekidmusic.com its directors, officers, employees and agents from and against all claims and expenses, including attorneys’ fees, arising out of or occasioned by your use, or any use for which you are responsible by these Terms and Conditions, of the Website.
- Third Party Content:
Any music, opinions, advice, statements, services, offers, or other information or content expressed or made available by third parties other than creativekidmusic.com on the Website, including by author(s) and distributors(s) such as information and content providers, or any other user of the Website, are those of the respective author(s) or distributor(s) and not of creativekidmusic.com. creativekidmusic.com neither endorses nor is responsible for the accuracy or reliability of any such information or content made on the Website by anyone other than authorized creativekidmusic.com employees and/or spokespersons acting in their official capacities. Under no circumstances will creativekidmusic.com be liable for any loss or damage caused by your reliance on information obtained through the Website. It is your responsibility to evaluate and/or verify the accuracy, completeness or usefulness of any information or other content available through the Website.
- Third Party Links:
This Web site may contain hyperlinks to web sites operated by parties other than creativekidmusic.com. Such hyperlinks are provided for your reference only. creativekidmusic.com does not control such web sites and is not responsible for their contents. creativekidmusic.com inclusion of hyperlinks to such web sites does not imply any endorsement of the material on such web sites or any association with their operators.
These Terms and Conditions shall be construed in accordance with the laws of the State of New York, without regard to its conflict of laws rules.
These Terms and Conditions, or any part thereof, may be changed, modified, added to or deleted at any time. Such changes, modifications, additions or deletions shall be effective immediately upon notice of such changes, modifications, additions or deletions being posted on the Website. Your use of the Website after such notice is posted shall be deemed to constitute your acceptance of such changes, modifications, additions or deletions. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
Call us at 206-395-6042
PO Box 68
Maple Valley WA. 98038